American fast-food chain customers have spoken – and Chick-fil-A is still on top.Chick-fil-A was voted the highest in ...

Chick-fil-A beat out rivals like Chipotle and McDonald's in an annual customer satisfaction ranking for the sixth year in a row.

Of fast-food brands, Chick-fil-A notched the highest customer satisfaction score, at 83, the study said. It also ranked highest out of chicken-focused fast-food joints specifically.

I’m interested in exploring these questions because the lessons from what Chick-fil-A does well can be applied to many other businesses. With the news that Chick-fil-A topped the American Customer ...

The American Customer Satisfaction Index says Chick-fil-A is best but Jimmy John's is hot on its tail.

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.

Chick-fil-A Just Got Some Very Good News. This Number Will Surprise You The company remains the customer satisfaction leader for the 10th year in a row.

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...