Chatbots are sometimes posing as therapists—but are they helping or causing harm? Psychologist Vaile Wright shares her ...

Machines have always talked to each other in languages that humans can’t naturally understand. The internet itself is a ...

Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

Gemini was released in March 2023 (when it was known, briefly, as Bard) and is one of the biggest AI models on the market. It ...

AI models such as ChatGPT consume serious power. Experts break down where that energy goes, and what you can do to help.

Google's new AI Mode allows users to switch between standard search and an AI-powered mode that can help find information, ...

Moe Abdula, vice-president of customer engineering at Google Cloud, discusses the shift from AI experimentation to production ...

If you want to know why some people fear the growth of artificial intelligence, just ask an AI Chatbot yourself. The answer ...

This paper explores the application of AI-driven chat-bots in health-care, aiming to assess their effectiveness in improving patient care and engagement. We develop an AI-powered chat-bot equipped ...

Generative AI is expected to drive significant productivity gains in banking, with a potential boost of $200 billion to $340 ...

The potential for the misuse of chatbots should be of particular concern to parents, as children and teens can be drawn into ...

AI diagnosis works on paper, but real-world results often fall short. A new study shows human error may be holding AI back.