As other platforms revolved around tickets and cases, Gladly created a platform built entirely on the concept of delivering ...

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

AI chatbots are fantastic tools for providing instant answers, qualifying leads and scheduling appointments without the need ...

Adidas is the latest retailer to fall victim to a cyberattack. The German sportswear brand said on Friday that an ...

The company said most of the data stolen was contact information, and that passwords and payment details were not affected.

“So I am owed €530 by Aer Lingus since early April. I can’t afford to have that amount outstanding on my credit card and I ...

CreatorDB shares that building an effective influencer marketing strategy is no longer about one viral moment, it’s about ...

Adidas has disclosed it's been hit by a cyber attack in which customers' personal information has been stolen. The sportswear ...

My reader needed help dealing with a scam that cost her $2,000 for vagus nerve stimulators, but legit VNS actually offers ...

THE best and worst broadband and mobile providers for customer service have been revealed by the regulator. All major ...

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's phone number.