In a world of constant change, partners have to adapt quickly, making significant investments in billing and provisioning ...

Microsoft is increasingly integrating AI across its operations to boost efficiency and cut costs, even as it lays off thousands of employees. The company says that AI is helping it in major savings ...

Microsoft acknowledges disruptions to Outlook.com and the Outlook clients for desktop and smartphones for private customers.

Judson Althoff quantified Microsoft’s AI savings as exceeding $500 million in its call centers in 2024, with the technology’s ...