A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

Recent updates and additions to Google Search, Maps, Lens and Gemini are showing that AI can assist with travel.

Here's a ChatGPT guide to help understand Open AI's viral text-generating system. We outline the most recent updates and ...

Sports had Google's Gemini AI predict the first round of the 2025 NFL draft. The chatbot's mock made a few head-scratching ...

When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, ...

Chatbot Arena, the crowdsourced AI benchmarking project, is forming a company called Arena Intelligence Inc., reports ...

Elon Musk seemingly sent a bold message about Taylor Swift with the help of his AI chatbot Grok. On April 15, Indian ...

Copilot is everything from a chatbot to an image generator and a sidebar assistant. Here's what you need to know about ...

Why it works: Most AI chatbots are pretty good at summarizing, but some oversimplify. The end result might be shorter, but it ...

In a blog post unpacking two recent studies OpenAI conducted with M.I.T. Media Lab on the emotional well-being of its ...

Elon Musk's Grok chatbot just leveled up with Studio—an AI workspace that writes, codes, and syncs with Google Drive to boost your productivity game.

Anthropic is getting ready to introduce a new “voice mode” feature that could rival OpenAI’s similar option within ChatGPT, ...