Vlad Shmunis is the Founder, Chairman, and CEO of RingCentral. He has led RingCentral’s growth as a founder-CEO for 25 years, expanding beyond the company’s flagship unified communications solution, ...

When you think of your inbound contact center, sales aren’t the first thing that comes to mind. After all, you have a sales department for that purpose. Yet, your inbound contact center can actually ...

As President and COO, Kira Makagon is responsible for RingCentral’s product and technology organization, and direct and channel sales, customer success, marketing, and operations organizations. With ...

Gaining new clients is among the toughest and most expensive business tasks whether you’re a real estate agency, a law firm, or a thrift store. But getting new business is often one of the hardest ...

Every business has its own language, and customer service is no different. While some of the terminology used in customer service is straightforward, not every term is easily recognizable. If you’re ...

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There’s a different breed of investor today, one that wants to meet with his advisor, yet doesn’t necessarily want to meet face-to-face. Technology has improved to enable this type of client ...

As President and COO, Kira Makagon is responsible for RingCentral’s product and technology organization, and direct and channel sales, customer success, marketing, and operations organizations. With ...

As a 12 year veteran of RingCentral, Kira Makagon is responsible for RingCentral’s worldwide product , AI innovation and marketing strategies. She has been instrumental in defining RingCentral's multi ...

As EVP & GM of Small Business, Mid-Market and Enterprise segments, Akshay Srivastava is responsible for the Go-to-Market and customer lifecycle for all of RingCentra's customers, leading sales, ...

Experience effortless productivity with the #1 business communications platform. AI-powered calls, messages, and meetings unified across wherever work happens. Say hello to a new era of AI at work.